Return & Exchange Policy – GOATED NY

At GOATED NY, we prioritize product quality and customer satisfaction. Please review our return and exchange policy carefully before submitting a request.

Return Policy — 7 Days

Returns are accepted within 7 days of delivery.

Returns are only eligible if the item is:

Damaged
Defective

Returned items must be:

Unused and unwashed
In original packaging
With all tags intact

Exchange Policy

Exchanges are only applicable for:

Damaged items
Defective products

Product changes due to design, color, size, or personal preference are not accepted.

Non-Eligible Cases

We do not accept returns or exchanges for:

Change of mind
Incorrect selection by the customer
Minor color differences due to screen or lighting variations

How to Request a Return or Exchange

To initiate a request, please contact us within 7 days of receiving your order:

📧 Email: officialgoatedny@gmail.com

Please include:

✔ Your order number
✔ Clear photos of the damaged or defective item

Important Notes

Requests made after 7 days will not be considered.
All items go through a quality check before approval.
Shipping fees, if applicable, are non-refundable.

All return, refund, and exchange requests are subject to review and approval at the sole discretion of GOATEDNY. GOATEDNY reserves the right to deny requests that do not comply with our policy guidelines.